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Stage 1 · Diagnosis & Understanding · ⏱️ 3 minute read

Dementia Diagnosis: What Happens Next? A Plain English Guide for Families

Receiving a dementia diagnosis, whether for yourself or a loved one, can feel like the ground shifting beneath your feet. In the days and weeks that follow, families often describe feeling overwhelmed, frightened, and unsure where to turn.

This guide won’t pretend there are easy answers. But it will help you understand what typically happens after a diagnosis, and what practical steps you can take to feel more in control.

You’re Not Alone, and It’s Not as Rare as You Think

There are nearly one million people living with dementia in the UK (around 982,000), and that number is rising. Behind each of those people is a family navigating the same questions, fears, and decisions you’re facing now. Support does exist, although finding it can take persistence and knowing where to look.

What Happens Immediately After Diagnosis

After a diagnosis, the person should be offered information and support to help them and their family adjust. Who provides this varies by area: it might be the memory service, the GP or a local dementia support team. Only some areas offer a named contact or a specialist dementia nurse, such as an Admiral Nurse.

Ask whether a post-diagnostic support plan can be put in place, covering medical management, community support and signposting to local services. In reality, the quality and speed of this varies significantly depending on where you live.

If nobody has offered you any of this

You’re not alone, and it isn’t something you’ve missed. Many families leave the diagnosis with a leaflet and very little else. Support you can ask about includes a named contact, medication and care reviews, a needs assessment for the person, a carer’s assessment for you, benefits advice and local dementia groups. Ask the GP or memory service what’s available locally, and you can call the Dementia UK Admiral Nurse Helpline free on 0800 888 6678 for advice now.

When nobody’s coordinating support: how to hold it together yourself →

Power of Attorney, Act Early

If there’s one practical step to prioritise above all others, it’s this: power of attorney, made by the person diagnosed as soon as possible, while they can still understand it and make it themselves. In England and Wales this is a Lasting Power of Attorney (LPA). Scotland has continuing and welfare powers of attorney, and Northern Ireland uses an Enduring Power of Attorney, which covers financial matters only. We’ve covered this in detail in our dedicated LPA guide, but the key message is don’t delay.

Understanding the Progression

Dementia affects everyone differently, and progression varies widely depending on the type and the individual. It’s worth having an honest conversation with the diagnosing team about what to expect, what changes to look out for, and when it might be appropriate to review care arrangements.

Staying at Home, Is It Possible?

Many people with dementia live well at home for years with the right support in place. This might include help from family, regular visits from a paid carer, adaptations to the home, or assistive technology such as medication reminders and GPS trackers.

The key is to plan ahead rather than wait for a crisis. Putting support in place early, even lightly, means it’s there and familiar when it’s needed more urgently.

Financial Support You May Be Entitled To

Depending on your loved one’s needs and financial situation, there may be support available including Attendance Allowance, NHS Continuing Healthcare, and local authority-funded care. Eligibility, and the names of these schemes, vary by age and by UK nation: Attendance Allowance is for people over State Pension age, for example, and in Scotland it has been replaced by Pension Age Disability Payment. Navigating this landscape is genuinely complex, and many families miss out on support they’re entitled to simply because they don’t know it exists.

Take It One Step at a Time

You don’t need to figure everything out at once. Focus on the immediate priorities, connecting with your memory service, and finding a trusted source of support and information. The rest can follow.

The Care Compass helps families understand their options and navigate the care system with confidence. If you’ve recently received a dementia diagnosis in your family and don’t know where to start, we’d love to help. Get in touch and we’ll help you find the right information or service.

This is general guidance to help you navigate the system, not legal, financial or medical advice. Where decisions need a regulated professional, a solicitor, financial adviser or clinician, we’ll always say so and help you find one.

You don’t have to navigate it alone.

Read the full stage guide →

Didn’t find what you needed?

This page can’t cover every situation. If something’s still unclear, send us a quick message and we’ll do our best to help or point you in the right direction. For support right now, Admiral Nurses (via Dementia UK) offer free specialist advice by phone, and Marie Curie has a free support line for anyone affected by a terminal illness.